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OneFamily Foundation Terms and Conditions

(Effective from September 2016)

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1. Introduction

These terms and conditions apply to The Foundation and any persons engaging with The Foundation.  Potential Applicants and members of the Online Community should read them carefully before making an Application for a Personal Grant, a Nomination for a Community Award or registering for the Online Community. Submission of an Application or Nomination, or registration for the Online Community, indicates acceptance of these terms and conditions.

2. Interpretation

2.1       The following definitions have been used throughout this document:

Customer – means any person who holds a OneFamily policy or product in their own name or any person who is the named parent / guardian for a children’s policy or product where the child is under 18.

Applicant – means a person, satisfying the eligibility criteria for applicants as set out in the relevant sections below, who submits either a Nomination for a Community Award or an Application for a Personal Grant (whether on their own behalf or on behalf of another individual or group).

Application – means an application for a Personal Grant made on behalf of either the Applicant or another eligible person.

Beneficiary – means the community / organisation responsible for the Project for which a Community Award is being sought.

Nomination – means a nomination of a community Project to receive a Community Award.

OneFamilymeans the OneFamily group of companies (being Family Assurance Friendly Society Limited and its subsidiaries), whose website is located at onefamily.com.

Online Community means the interactive internet facility with which people can register in order to vote in relation to Community Awards and to contribute to Online Community discussions.

Project – means a specific activity or cause seeking funding via a Community Award.  Projects are typically self-contained objectives run or carried out by an organisation for the benefit of its members or users.  For example, for the development of an outside play area for a nursery – the development of the play area would be the “Project” that the nursery would carry out with the funding provided by The Foundation. In the case of the Developing Skills category, “Project” means the individual wishing to undertake training or development in order to benefit their community.

The Foundation – means OneFamily Foundation Limited, registered in England and Wales under company number 09176069.  Registered Office 16-17 West Street, Brighton, BN1 2RL.

2.2       Decisions, determinations and exercises of discretion of, by or on behalf of The Foundation and its representatives are final and binding, and The Foundation will not be obliged to enter into correspondence relating thereto.

2.3       The Foundation reserves the right to modify or withdraw Community Awards or Personal Grants, or change the timings of the Community Awards or Personal Grants at any time without prior notice.

2.4       Entry to and voting in the Community Awards and Personal Grants is only available to people residing in the United Kingdom (England, Wales, Scotland, Northern Ireland).

2.5       More information can be requested by either emailing [email protected] or writing to: The Foundation, OneFamily, 16-17 West Street, Brighton, BN1 2RL.

3. Types of Funding

3.1       The Foundation provides two types of funding:

  • Personal Grants
  • Community Awards

3.2 Personal Grants Overview:

Customers may apply for a Personal Grant of up to £500.

Applications can be completed online or via a paper application form.

Applications will be reviewed to ensure they fit with the eligibility criteria and if approved, the Application will go into a monthly randomised computed draw.

Only Personal Grant winners will be notified of the outcome of the draw.

3.3 Community Awards Overview:

Customers may nominate a community Project for a Community Award. There are varying levels of funding available across several Community Awards categories and voting for Community Awards takes place twice a year (dates for each round are publicised on The Foundation website).

The nomination of a community Project must be done with the knowledge and consent of the proposed Beneficiary of the Community Award (being the person or persons appropriately authorised for this purpose). Nominations can be completed online or via a paper form.

Nominations are reviewed to ensure they fit with the eligibility criteria and if approved, the nominated Project details will be added to The Foundation website to receive public votes during a voting period. At the end of the voting period, the Projects with the most votes in each category will win a Community Award.

Applicants will be required to demonstrate the work undertaken to establish the need for the nominated community Project; provide details of who will benefit from it; provide full costings for all elements of the Project.

4. Personal Grants

4.1 Eligibility

4.1.1    Applications for Personal Grants may only be submitted by Applicants. To be eligible an Applicant:

  • must be a Customer whose OneFamily policy or product remains active throughout the life of the Application
  • must be aged 18 or over
  • must not be an immediate family member (spouse, partner, child, parent or sibling, regardless of where they live) of a OneFamily employee working within The Foundation team
  • must not be a OneFamily employee.

4.1.2    The proposed recipient of a Personal Grant must be either the Applicant themselves or be known sufficiently personally to the Applicant to allow the Applicant to properly promote the proposed recipient’s cause.  The proposed recipient must be resident in the United Kingdom, and cannot be a OneFamily employee.

4.1.3    Applicants may only make one Application at any given time.  Where an Application for the same proposed recipient is submitted by more than one Applicant, only one Application will be considered.

4.1.4    The following high level principles will be applied to all Applications in assessing their eligibility to be entered into the draw for a Personal Grant:

  • The Application is genuine and is submitted by an Applicant as named in the Application
  • The Personal Grant will be used to improve the life of the proposed recipient
  • The Personal Grant will be used to provide relief to the recipient in times of poverty or financial hardship due to unforeseen circumstances (whether this be temporary or long term) or to learn a trade or skills that would help the recipient in the future (e.g. to get back into work)
  • The Personal Grant is required for something for which funding is not otherwise reasonably readily available (e.g. from other sources without a possibly lengthy process involving the council, social services or charities etc)
  • The Applicant must attest to the needy status of the proposed recipient in terms reasonably acceptable to the satisfaction of The Foundation.

4.1.5      The following is not an exhaustive list but provides some examples of the sorts of needs which may and may not be eligible to receive funding from The Foundation through a Personal Grant Application.

 

Eligible to receive a Personal Grant Not eligible to receive funding from The Foundation
A course to improve skills or to learn a trade to help someone get back into work. To pay for something that is considered an everyday cost – for example, the weekly shopping.
To help an elderly relative or friend stay in their home for as long as possible by making home modifications. To pay for something that could reasonably be considered a luxury item, such as a wide screen television, a computer, laptop or tablet device for leisure purposes.
For essential home repairs if no other source of funding is available. To cover a salary or wage so that someone can take time away from work (for example a sabbatical).
To pay for equipment or home alterations for someone with an illness or disability (e.g. reclining/riser chairs or walk-in showers; audio software to help the visually impaired, or specialist software to help those with additional learning needs). The advancement of religion/ faith.
To pay for counselling (e.g. for bereavement) if no other source of funding is available. Individual sponsorship (for example towards an individual fundraising target (charity run etc) or funding to work abroad).
To help an elderly or vulnerable person with an unforeseen bill. A contribution to a larger fundraising appeal.
To fully fund a vocational course. Part payment for a course with ongoing costs.
Music lessons not covered in the National or Primary School Curriculum, Curriculum for Excellence in Scotland, or Northern Ireland Curriculum. To pay for tutoring for subjects that form part of The National or Primary School Curriculum, Curriculum for Excellence in Scotland, or Northern Ireland Curriculum. To pay for entry into “selective school examinations.”
To pay for carpets or furniture if there is a genuine health, safety or wellbeing need within a household. To pay for replacement of old carpets or furniture to complete a cosmetic redecoration of a room.
To pay for a break for respite purposes, or to provide relief away from traumatic circumstances. To pay for a general leisure break or holiday.

4.1.6    Successful Applicants are not eligible to apply for another Personal Grant within two years of their winning Application.

4.1.7    The Foundation will regularly consult with a panel of Customers to ensure that criteria for considering Applications are developed in line with customer wishes. Customers can enquire about joining the Foundation Advisory Panel by emailing [email protected].

4.2 Process

4.2.1    Applications should be made using the online form found on The Foundation website: foundation.onefamily.com. Applicants without access to the internet may request a hard copy form by calling the Customer Services team on 0800 373010*, which will be considered in the same way as electronic applications.

4.2.2    Applications received five working days or more before the Personal Grant draw will be reviewed before the draw date. Applications received less than five working days before the Personal Grant draw will be carried over to the next month’s draw.

4.2.3    The Applicant shall withdraw his/her Application if the funds are no longer required or the proposed recipient is no longer eligible for a Personal Grant.

4.2.4    Applicants have the right to withdraw their Application at any time and can do so by logging into their profile on The Foundation website or by contacting us.

4.2.5    All Applications will be reviewed by an authorised member of The Foundation team to assess the eligibility of the Application prior to entry into a draw.

4.2.6    If an Application is assessed by The Foundation to be eligible it will be entered into the draw. The Applicant will be notified by email that their Application has been entered into the draw.

4.2.7    Ineligible Applications will be rejected and the Applicant will be notified accordingly.

4.2.8    The Foundation’s decision on which Applications are eligible to go into the draw is final, and The Foundation will not be obliged to enter into correspondence relating to its decision.

4.2.9    Unsuccessful Applications will be entered into two more draws before being removed. Applicants will be notified when their Application has been removed and will be invited to submit a new Application.

4.2.10  In the event that there are fewer Applications than the number of Personal Grants available in any given month, all eligible Applications in that month will be awarded a Personal Grant and any remaining unallocated funds will roll over into the following month. The Foundation also reserves the right to donate any unallocated funds to any charity of its choice.

4.2.11  Successful Applicants will be notified in writing or by telephone within two weeks of the draw.

4.2.12  If, for any reason, a Personal Grant is not claimed within three months of the draw, The Foundation reserves the right to re-allocate the funds.

4.2.13  The Foundation will request a written quote for any items or services to be purchased before any monies are released. Proof of purchase in the form of receipts, photographs etc. will be provided to The Foundation team upon request as proof of responsible use of the Personal Grant. Purchase evidence must be provided within six months of payment of the Personal Grant.

4.2.14  A cheque or bank transfer payment will be issued to the Applicant for up to £500 in line with the amount applied for in the Personal Grant Application.

4.2.15  If satisfactory proof is not provided, The Foundation reserves the right to require that the Personal Grant is repaid in full. The onus is on the Applicant to provide satisfactory proof that funding has been spent in line with the Application.

4.2.16  The Foundation is not responsible for the purchase of any goods or services relating to the Application, nor is The Foundation liable for any goods or services purchased with Personal Grants – although funded by The Foundation, purchases are between the product/service provider and the recipient directly.

4.2.17  The Foundation is not responsible for any loss/harm/injury/death as a result of misuse of products/services or faulty products/services bought using the Personal Grant.

4.2.18  If an Application is successful but the need for the Personal Grant no longer exists, the unallocated Personal Grant will roll over in to the following month.

4.3 Success

4.3.1    By submitting an Application the Applicant agrees that under no circumstances will any funding from The Foundation be used for illegal activities or activities that could bring OneFamily or The Foundation into disrepute.

4.3.2    If successful it will be the responsibility of the Applicant to ensure the Personal Grant is spent in line with the information set out in the winning Application.

4.3.3    Each month The Foundation will endeavour to make a minimum of 50 Personal Grants of up to £500 each.

4.3.4    Winners will be selected from eligible Applications by an automated computer system on the first working day of each month.

4.3.5    The Foundation may wish to use Personal Grant winners’ stories and personal details for promotional purposes. Applicants should tick the appropriate box on the Application their agreement or not to this use, including on behalf of the recipient (if applicable).

4.3.6    Personal Grants are non-transferable and are personal to the proposed recipient.

5. Community Awards

5.1 Eligibility

5.1.1    The Community Award categories are variable from funding round to funding round, but may include:

  • Health, Disability and Social Care – We all from time to time need a little help. This category is specifically aimed at providing benefits which can make a real difference in improving the quality of life for communities. This could include projects working with children with learning difficulties, disabled persons or respite care.
  • Education – Funding within education is often challenging. This category is intended to support projects that bring structured benefits to those in full time/part-time education. This could include the development of amenities such as play areas, learning spaces or library facilities. This category is split into two: Education (up to 500 students) and Education (more than 500 students).
  • Sports and Social Groups – These groups are a great way to enjoy life and share experiences. This category is intended to support groups to grow and develop what they offer, while bringing benefits to their local communities. This could include developing community meeting areas, sporting facilities or equipment.
  • Youth and Affiliated Organisations – Supporting youth and other groups brings social benefits within local communities. This category is aimed at helping organisations develop facilities and services to the maximum benefit of the local community. This could include artistic projects such as drama or music, as well as the integration of young people into all walks of life.
  • Developing Skills – This category is intended to support an individual person to undertake training or development to become accredited in a skill and to then pass on this learning and benefit to their local community. This could include becoming a sports coach, a youth group leader, or a community street pastor, for example.

5.1.2    The Community Award categories are for guidance purposes only; the choice of category to enter is the responsibility of the Applicant submitting the Nomination and The Foundation takes no responsibility for the impact that category choice has on the entry. The Foundation does, however, reserve the right to alter the category a Nomination is entered into if, in its reasonable opinion, it believes the Nomination has been entered into the wrong category.

5.1.3    The Community Award categories have been developed to group similar sized Projects together, in order that smaller groups are given an equal chance of success.

5.1.4    Each year The Foundation will endeavour to make awards of up to £5,000 and further awards of up to £25,000.

In each round of funding the awards will be split across each of the Community Award categories. The allocation of funding may be variable from funding round to funding round as published on The Foundation website at the relevant time.

5.1.5    To be eligible as an Applicant and to submit a Nomination for a Community Award, the individual must:

  • be a Customer whose OneFamily policy or product remains active throughout the Community Awards process
  • be aged 18 or over
  • be nominating a Project that is based wholly in the UK
  • must not be an immediate family member (spouse, partner, child, parent or sibling, regardless of where they live) of a OneFamily employee working within The Foundation team
  • must not be a OneFamily employee.

5.1.6    Applicants can make just one Community Award Nomination in any given round of funding.

5.1.7    The Applicant does not have to be a volunteer for the Project or associated Beneficiary they wish to nominate for the Community Award but they must be prepared to be actively involved to ensure the Project delivers the benefits set out in the Nomination.

5.1.8    Each Nomination will be reviewed by an authorised member of The Foundation team. Only Projects that meet the eligibility criteria will be considered for acceptance.

5.1.9    If The Foundation determines that an Applicant, Nomination or nominated Project doesn’t meet the eligibility criteria at any time it will be removed from the process. In these cases The Foundation will contact the Applicant to advise them of The Foundation’s decision.

5.1.10  Each Project may only be the subject of a single Nomination and no organisation may seek to benefit from more than one Nomination in any round of funding.

5.1.11  The Foundation reserves the right to reject Nominations that it considers are incomplete, illegible, false or fraudulent for any reason, and to remove them from the process at any point.

5.2 Process

5.2.1    As entries can be for an amount less than the maximum in each award category, there may be the opportunity to make additional awards in each fund level.

5.2.2    If there are fewer entries (in number or aggregate amounts) in an award category than there are number of Community Awards available, the balance of money remaining in that category may be either carried forward to the next round or redistributed to other award categories to support additional Community Awards as The Foundation sees fit. The Foundation also reserves the right to donate any unallocated funds to any charity of its choice.

5.2.3    Nominations should be made using the online form found on The Foundation website: foundation.onefamily.com. Applicants without access to the internet may request a hard copy form by calling the Customer Services team on 0800 373010*, which will be considered in the same way as electronic applications.

5.2.4    By submitting a Nomination for a Community Award the Applicant confirms that they have obtained the consent of the Project owner (being the person or persons appropriately authorised for this purpose) for the Project they are entering for its images and details to be published by The Foundation.

5.2.5    By submitting a Nomination, the Applicant agrees that under no circumstances will any funding from The Foundation be used for illegal activities or activities that could bring The Foundation or OneFamily into disrepute.

5.2.6    The Foundation intends that two Community Award rounds will take place each year.  All applicable dates and deadlines are published on The Foundation website.  Nominations received after the closing date will not be considered for that round; any such Nominations must be re-submitted during the next round to be considered.

5.2.7    No responsibility is taken for Nominations that are lost, delayed, misdirected, incomplete or cannot be delivered or entered for any technical or other reason. Proof of transmission or posting of the Nomination is not proof of receipt. The Foundation will not be liable for any expenditure incurred by an Applicant or Project whilst making a Nomination and promoting their cause.

5.2.8    Once it has been reviewed, the Applicant will be notified of whether or not their Nomination has been accepted as eligible for a Community Award and the relevant category will be confirmed.

5.2.9    The decision of The Foundation regarding any aspect of the Nominations process is final, and The Foundation will not be obliged to enter into correspondence relating to its decision.

5.2.10  Once accepted, all Nominations will appear on The Foundation website.

5.2.11  The Applicant’s contact details will not be published without the Applicant’s consent.

5.2.12  Applicants may withdraw their Nomination at any time.

5.2.13  Once accepted, Applicants may not make any changes to the details of their Nomination. If changes are required the Nomination must be withdrawn, and a new Nomination with the amended information submitted for consideration.

This new Nomination will then go through the Community Award review process again.

5.2.14  Once the nomination period has expired, voting will open for the Community Awards.

5.2.15  Applicants will have the opportunity to promote their Project or cause via their Project page on The Foundation website. Applicants can upload photos, comments and other information to make their proposed Project more appealing to voters.

5.2.16  Applicants, members of the Online Community and other interested persons are expected to be able to communicate in relation to and to comment upon Projects.  In all cases all persons must comply with the requirements set out in clause 6.11 below, and The Foundation reserves the right to correct, to delete and to sanction any communications that it considers to be in breach of these terms.  This applies in relation to communications on or via The Foundation website and on social media and other communications outside of The Foundation website where a Project is being commented upon.

5.2.17  With respect to the content provided by an Applicant for inclusion on the website, the Applicant grants OneFamily and The Foundation authority to reproduce, modify, adapt, publish and display such content in the course of providing or promoting its services (limited to 12 months after the Community Award has been awarded in the case of personal data).

5.2.18  At the end of the voting period, subject to verification, the Nominations that have received the most votes in their respective categories will be declared winners.

5.2.19  In the event of a tie, The Foundation Advisory Panel (made up of OneFamily customers) will be asked to select a winner from the tied Projects. If any panel member is involved with any of the nominated Projects they will be required to abstain.  The decision of The Foundation Advisory Panel is final, and The Foundation Advisory Panel will not be obliged to enter into correspondence relating to its decision.

5.2.20  In the event that the Project that receives the most votes chooses not to accept the Community Award (for any reason), the Project that received the next highest number of votes will be offered the Community Award.

5.3 Applicable Criteria

5.3.1    Projects must:

  • Be genuine
  • Be a Project in which the Applicant is prepared to play a role in order to ensure successful delivery (if it becomes a winning Project)
  • Benefit the community
  • Be achievable and realistic
  • Be reasonably demonstrated to only be achievable with the support of The Foundation
  • Not be an inseparable part of a wider project or grant application, for which funding has been (or will be) sought elsewhere
  • Be able to commence within 2 months of being awarded the Community Award and required funding claimed within 12 months of being awarded the Community Award
  • In the case of the Developing Skills category, the proposed training / development programme should be able to commence within 6 months of the Community Award being awarded
  • Be a distinct Project in its own right with a tangible and deliverable objective
  • Have the necessary permissions required in order to commence the Project (e.g. planning permissions if a building Project)
  • Be able to provide a detailed breakdown of how the Community Award funding will be put to use.

5.3.2    Projects must:

  • Create a change that positively impacts the local community, through for example specific purchases, activities or the running costs of a programme
  • Take place within the UK
  • Be submitted in English language
  • If submitted on behalf of, or in association with a religious organisation, have an outcome that must be accessible to anyone of any faith.

5.3.3    A Project must be led by an organisation that:

  • Has been in existence for at least 6 months
  • Is a not-for-profit organisation or group for community good
  • Is based in the UK
  • Can meet The Foundation’s due diligence requirements, which may include providing The Foundation with details/evidence of the organisation’s:
    • governance arrangements (including the fitness and propriety of key individuals)
    • governance structure
    • incorporation and/or trading/operating status
    • geographical and trading location(s)
    • charitable status (if applicable)
    • bank account details and authorised signatories; and
    • anything else reasonably required to confirm the validity of the organisation or Project.

5.3.4    In the case of an individual being nominated in the Developing Skills category, the individual may be required to provide evidence (by whatever means The Foundation may require) of their:

  • Age
  • Residence in the UK
  • Fitness and propriety
  • Satisfaction of any training course entry requirements
  • Involvement within the supporting community.

5.3.5    Projects that include any of the following will NOT be considered for support:

  • Support for commercial or profit making ventures
  • Funding toward property bills (rent, mortgage payments, utility bills, maintenance costs, etc.)
  • The particular sponsorship or benefit of a team or individual (apart from an individual nominated in the Developing Skills category)
  • Financial contribution directly towards salaries (we may consider staffing costs on an hourly basis, but only if this is necessary to achieve the Project objectives e.g. a music teacher to lead a music therapy group, or a builder to construct a sensory room)
  • Funding for ‘paid for advertising’
  • General contributions towards large appeals or fundraising (we may consider funding of standalone items, providing the use of these is not reliant on additional funds being raised e.g. replacing a kitchen as part of a hospice renovation Project)
  • The promotion of political parties/groups/factions
  • The advancement of religion/ faith, including Projects that promote religious advocacy, attempt to convert people to another religion, or attempt to expand membership
  • Projects that involve any form of mandatory religious study or discriminate against any faith or group (although groups may be eligible for secular and inclusive community based activities e.g. a food bank run by a local church)
  • Groups where membership or other participation costs are considered by The Foundation to be prohibitive (e.g. a golf club with high membership costs that would prohibit certain members of the community from joining)
  • Overseas travel or activities outside the UK
  • Regional or local offices of a national organisation (we will only support local community groups that are affiliated to a national organisation if they are not eligible for, or receiving, funding for the Project from the parent organisation)
  • Improvements to land or buildings that are generally not open or accessible for use by members of the community
  • Contingency amounts provided for in any Project budget
  • Deficit or retrospective funding (e.g. grants for activities or purchases that have already taken place)
  • Organisations that are for the sole relief or benefit of animals and plants
  • Projects that have received substantial funding from another grant provider within 12 months prior to the date of the Nomination
  • Projects that are connected to for-profit business ventures or that financially compensate an idea creator beyond fair wage
  • Use of the award amount as or part of a raffle, chance or lottery prize.

5.3.6    The Nomination entry for a Project must not:

  • Include any mention of specific individuals, companies, brands or products for promotion purposes
  • Contain any third party trademarks or material including, but not limited to, photographs/images without the express written permission of said third party
  • Contain details of or information about specific individuals without their consent
  • Contain photographs where permission has not been granted for use in the public domain
  • Contain offensive, obscene or sexually suggestive material, propaganda, potentially misleading information, or defamatory or disparaging material
  • Contain any material which is not legal, decent, honest and respectful
  • Infringe the intellectual property rights of any third party
  • Endorse any form of hate, hate group or terrorist activity
  • Discriminate on the basis of gender, race, religion, creed, national origin, disability, age, sexual orientation, or any other basis prohibited by law
  • Support any particular political party or affiliated group
  • Directly promote or speak negatively about any particular faith, political action, legislation or party, or promote or encourage the violation of any law
  • Promote any activities that may appear unsafe or dangerous
  • Relate to controversial subject matter or any subject that is contrary to the interests of OneFamily (including, but not limited to, Projects that present an unacceptable regulatory, reputational or other risk to OneFamily)
  • Be used for commercial use or promotion.

In each case, the above will be determined by The Foundation in its absolute discretion.

5.4 Success

5.4.1    Successful Applicants will be notified within two weeks of winning a Community Award.

5.4.2    Nominations that are unsuccessful are eligible to re-apply for future rounds of voting.

5.4.3    Successful Applicants shall work with The Foundation to provide a project plan and key milestones to ensure the Community Award delivers the benefit anticipated in the original Nominations.

5.4.4    Successful Applicants authorise The Foundation to publish their name when announcing details of the Community Award without prior permission or financial compensation or the attribution of rights other than the sum awarded, subject to those rights protected by data protection legislation.

5.4.5    Successful Applicants may be required to participate in on-going Public Relations (PR) activity as reasonably requested by The Foundation.

5.4.6    The Foundation may use successful Applicants’ names, home town, photographs or opinions in future publicity or promotional material and by participating in the process, Applicants agree to such usage.

5.4.7    Winners of Community Awards agree to be contacted and take part in post-award activity including, but not limited to, regular communications about the Project which the Community Award has been used towards. This could include, but is not limited to, media activity, social media or information on The Foundation and OneFamily websites.

5.4.8    Community Award winners will be required to provide detailed plans for their Project and evidence that the Community Award is being spent as set out in the Nomination. This evidence may take the form of receipts, photographs, telephone conversations and Project visits.

5.4.9    The Community Award funding will not be provided as a single payment in advance of the Project but will instead be distributed on a needs-basis.  Community Awards are non-exchangeable, non-transferable, and are not redeemable for cash or other remuneration.

5.4.10  If the winning Project fails The Foundation’s due diligence requirements, does not meet these terms and conditions, or is not implemented within such reasonable timeframes as The Foundation may require, they will not be provided with funding. A new winner will be chosen and they will also need to satisfy due diligence requirements.

5.4.11  The Foundation reserves the right to request that the Project returns the Community Award amount in full if it receives evidence that the money is not being used in line with the Nomination.

5.4.12  Should a winning Project require any further funding beyond the award amount, The Foundation will not be responsible for any such additional funding.

5.4.13 Beneficiaries of Community Award funding cannot be nominated for another Community Award within 36 months of receiving funding for a winning Project.

5.4.14  Applicants of winning Nominations cannot submit a new Community Award Nomination within 18 months of their last nominated Project receiving funding. After this time, an applicant may nominate a new Project with different Beneficiaries. If a previously successful Applicant wishes to nominate a new Project for the same Beneficiaries, they must wait 36 months before they are eligible to re-apply.

6. Community Award Voting and Registration on The Foundation website as an Online Community member

6.1    Voting is open to anyone who registers on The Foundation website, thereby becoming an Online Community member. To register, the user must provide a valid email address capable of sending and receiving emails and which must not have an automatic expiry date set up. Registration is open to anyone (whether or not a Customer) who is aged over 18 and is resident in the UK.

6.2    Votes may only be cast online.

6.3    In order to register online and become an Online Community member, users need to provide their:

  • Full name (not just initials and surname) – so The Foundation knows who they are
  • Date of birth – so The Foundation can confirm they are over 18
  • Address, including full postcode – so The Foundation knows they are a resident of the UK
  • Email address – so The Foundation can support their Online Community profile for issues such as password resets and send them any information relevant to their Online Community profile.

6.4   By registering as an Online Community member, users agree to abide by these terms and conditions.

6.5   The Foundation reserves the right to verify the identity of Online Community members to ensure they meet the eligibility criteria set out above.  The Foundation may use a credit reference agency or similar service provider to do this.  By registering to become a member of the Online Community members agree for these checks to take place.

6.6   The Foundation reserves the right to remove Online Community members if it has reasonable grounds to suspect they do not meet the Online Community eligibility criteria as set out above. In such instances any votes cast by the individuals will not be counted.

6.7   Members may only register once to be a member of the Online Community. If a member registers under more than one email address their vote should not count and The Foundation will endeavour to prevent double counting.

6.8   An Online Community member may vote for as many Projects as they like but must only vote for the same Project once.

6.9    Each individual must themselves register as a member of the Online Community and must vote independently for any chosen Projects.

  • Each vote must be personally cast by the registered member using a unique email address.
  • The use of data inputters to complete voting on behalf of voters is strictly forbidden.

6.10   If The Foundation discovers fraudulent or ineligible votes (including, but not limited to, votes cast from an IP address located outside the UK), these will be removed from the process.

6.11    Unacceptable voting practices including, but not limited to, duplication of votes, improper incentivisation of votes (for example offering financial or prize draw incentives to potential voters), purchasing of spam Twitter votes or other such online services are not permitted. Any such activity that is not within the spirit of the Community Awards, in the reasonable opinion of The Foundation, will result in a written warning being issued to the Applicant. If such activity continues following a warning, the Project will be disqualified from the process without further notice and removed from The Foundation website.

6.12     Online Community guidelines

The Foundation wants members to be able to show their support for the nominated community Projects and invites members to do so by commenting on the Project pages on The Foundation website. In doing so, members must adhere to the following basic guidelines:

Do:

  • Respect the rights and privacy of others
  • Report anything which may cause offence
  • Report anything suspicious.

Do not publish comments or posts that:

  • Contain the member’s own personal information
  • Include any mention of specific individuals, companies, brands or products for promotion purposes
  • Contain any third party trademarks or material including, but not limited to, photographs/images without the express written permission of said third party
  • Contain details of or information about specific individuals without their consent
  • Contain photographs where permission has not been granted for use in the public domain
  • Contain offensive, obscene or sexually suggestive material, propaganda, potentially misleading information, or defamatory or disparaging material
  • Contain any material which is not legal, decent, honest and respectful
  • Infringe the intellectual property rights of any third party
  • Endorse any form of hate, hate group or terrorist activity
  • Discriminate on the basis of gender, race, religion, creed, national origin, disability, age, sexual orientation, or any other basis prohibited by law
  • Support any particular political party or affiliated group
  • Directly promote or speak negatively about any particular faith, political action, legislation or party, or promote or encourage the violation of any law
  • Promote any activities that may appear unsafe or dangerous
  • Relate to controversial subject matter or any subject that is contrary to the interests of OneFamily.

In each case, the above will be determined by The Foundation in its absolute discretion.

6.13     The Foundation will endeavour to moderate and review all posts to ensure that they adhere to these basic guidelines. The Foundation reserves the right to correct, to delete and to sanction any comments that it considers to be in breach of these terms.

6.14     If members have any questions or concerns about these guidelines or anything posted on The Foundation website, they can email [email protected].

7. Responsibility

7.1   The Foundation endeavours to deal with all persons with which it engages fairly and reasonably and with all due diligence and appropriate resource.  However, The Foundation is a not-for-profit entity and is not equipped to provide the level of resourcing that would otherwise ensure operation to the highest levels of service. Accordingly, although The Foundation will endeavour to act reasonably at all times, The Foundation accepts no responsibility for any damage, loss, liability, injury or disappointment incurred or suffered whether as a result of applying for a Community Award or a Personal Grant or otherwise. The Foundation further disclaims liability for any damage to any computer or other devices relating to or in connection with The Foundation’s website or any other interaction with The Foundation.

7.2    The Foundation shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control.

7.3    Nothing in these terms and conditions shall exclude the liability of The Foundation for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence or breach of contract.

8. General information

8.1    The Application and Nomination processes for The Foundation are operated by OneFamily.

8.2    These terms and conditions set out the rules applicable to the application, nomination and voting processes of The Foundation. Applicants, recipients (including potential recipients) and Online Community members shall be bound by these rules and are advised to read these terms before engaging with The Foundation. Any questions or requests for further information should be sent to [email protected].

8.3    The Foundation reserves the right to cancel, extend the period of participation or alter in any way whatsoever the terms and conditions of the Personal Grants or Community Awards. The Foundation cannot be held responsible if, for any reason, the application, nomination or voting process should be modified, shortened or cancelled.

8.4    The name and county of Community Award winners are available on The Foundation website or can be obtained by sending a stamped addressed envelope to: The Foundation, OneFamily, 16-17 West Street, Brighton, BN1 2RL.

8.5    In case of any dispute the laws of England and Wales will apply and all parties submit to the non-exclusive jurisdiction of the English Courts.

9. Future contact

9.1    Personal details will be held by The Foundation and OneFamily in order to set up and administer Online Community profiles, and to process any Personal Grant Applications and/or Community Award Nominations.

9.2    The Foundation and OneFamily may wish to contact members with information, news and updates about The Foundation, OneFamily and OneFamily’s products and services. The Foundation may also contact past Applicants to find out whether they are interested in participating in future Community Awards or Personal Grants. When registering, members should tick the appropriate box(es) to confirm whether they wish to receive these communications.  Members can stop receiving these communications at any time by contacting [email protected]. Members may also unsubscribe from email communications by clicking on the unsubscribe link at the bottom of all email communications.

9.3    When an Applicant nominates a Project for a Community Award, The Foundation will assume that the organisation leading the Project provides its consent to being contacted regarding the Nomination. If the Applicant is unsure whether the organisation is prepared to be contacted by The Foundation or OneFamily they should seek consent from the relevant individual(s) at the organisation before submitting the Nomination.

10. Website terms and conditions and Privacy policy

10.1     For more information the OneFamily terms of use and privacy policy can be found here:

*Open 9am-7pm Monday-Friday and 9am-1pm on Saturdays. We might record your call to help improve our training and for security purposes. We hope you don’t mind. Calls are normally free from UK landlines and from mobile phones.

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