As a customer-owned business we don’t have shareholders. This means we’re able to reinvest our profits back into our business and improve the products and services for the benefit of our customers.
Through the OneFamily Foundation we offer our customers the opportunity do something special for their loved ones, or give back to their local communities and make a positive impact to the people and places that matter to them.
350,000 people impacted
across the UK
2,000 individuals granted financial help
when they needed it most
300 good causes awarded funding
to build better communities
Awards of up to £500 available to our customers or their loved ones
£5,000 for community groups, projects or charities nominated by our customers
Can’t find what you’re looking for? View our frequently asked questions here:
Call the Foundation team on 0800 37 30 10*
*Our telephone lines are open 9am – 7pm, Monday to Friday and 9am – 1pm Saturday. Calls may be recorded, monitored and used for training and compliance purposes.
Calls to 0800 numbers are normally free from UK landlines and mobile phones.